The following questions and answers have been collected for current and legacy products listed in the right column below. To view the list of questions for a product, click the product in the right column and the questions for the selected product will appear in the left column.

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Answers

Why is the 1200 / 2400 DPI option grayed out?

Verify that the INSTALLED RAM and RESOLUTION under the INSTALLED OPTIONS matches the physical configuration displayed on the Startup Page.