To assist Technical Support in troubleshooting your XANTÉ Series 3 printer, please download the Config.ps file and use XANTÉ Command Center to download the file to your printer. This file prints the configuration data for your printer, including interface configuration, system configuration, and various other configuration settings.

If you have an AW1200 printer, download the Config.ps file to your system. Then in a Macitosh environment, use Adobe Downloader to download this file to your printer. In a PC environment, type the following DOS command, substituting a different port if necessary.
    COPY CONFIG.PS LPT1 [enter]

Click HERE to download the Config.ps file

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Download Procedures for the Macintosh:
1. Download the Config.ps file to your hard drive or removable media.
2. Load 8 ½" x 11" paper in the standard paper tray.
3. Launch XANTÉ Command Center.
4. Select General: Download PostScript File.
5. Select the Config.ps file. The file prints to the printer.
6. Close Command Center.

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Download Procedures for the PC:
Note: You must have a local connection (parallel or serial) in order to use XANTÉ Command Center. If you are unable to make a parallel connection between your computer and printer, consult your printer's user's guide for instructions on using DOS to download a PostScript file.

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1. Download the Config.ps file to your hard drive or removable media.
2. Load 8 ½" x 11" paper in the standard paper tray.
3. Launch XANTÉ Command Center.
4. Select Controller: General: Send PostScript File.
5. Select the Config.ps file. The file prints to the printer.
6. Close Command Center.