Current Products

VM2
VM4

Legacy Products

Recent FAQs

What causes a intermittent Fatal Error 002 on the front panel of my printer?
What software utilities are available for my operating system and what is each used for?
Why does the Ilumina pull from the cassette tray when I use QuarkXPress in OS 10, even if I designate it to pull from the MP Tray?
What are the customer-replaceable parts and how often should they be changed?
How do I configure the IP address on the printer?

Tech Support

Technical Support & Service

Tel: (251) 473-4920
Fax: (251) 473-4980
Toll Free: (800) 926-8393
Monday - Friday
7 AM - 6 PM CST

Technical Support & Service in Europe

Tel: +31 (0) 26.319.3210
Fax:+31 (0) 26.319.3211
Monday - Friday
8:30 AM - 5 PM
GMT+1

Warranty & Service Information

In the U.S. call:

(800) 926-8393
(251) 473-4920 tel
(251) 473-4980 fax

or contact your dealer.